Effective Date: November 23, 2025
Last Updated: November 23, 2025
This Privacy Policy explains how Vega Media Productions, LLC (doing business as VMP Agency) collects, uses, and shares information for our media services.
This policy applies to:
media.vmpagency.com
VMP-related forms, scheduling pages, and client portals hosted through Go High Level (GHL)
Any communication you have with us through email, phone, or our portals
If you are using our AI services at ai.vmpagency.com, that subdomain has its own separate privacy policy.
1. Information We Collect
We collect information in a few ways:
A) Information you give us directly
When you fill out a form, book a call, hire us, or use a portal, we may collect:
Name
Email address
Phone number
Business name and business details
Project details, shoot info, creative preferences, and notes you share
Communications with us (emails, portal messages, feedback on edits)
B) Information from scheduling and service delivery
To book and manage appointments we collect:
Name, email, phone number
Appointment details and reminders
Scheduling runs through GHL calendars and/or Google Calendar.
C) Payment and invoice info
Payments and invoices for VMP run through QuickBooks Online.
We do not store full credit card numbers ourselves. QuickBooks handles payment processing.
D) Information from public sources for outreach
We may collect business contact info from public sources (like company websites, directories, or LinkedIn) to build our own lead lists for cold outreach. This can include your name, business name, role, email, phone number, and website.
E) Website usage data (automatic collection)
When you visit our site, we may automatically collect:
IP address
Device/browser type
Pages you view and actions you take
Approximate location (city/state level)
This data is collected through analytics and ad tools listed below.
2. How We Use Your Information
We use your information to:
Provide and deliver media services
Communicate with you about projects, timelines, reminders, and appointments
Share project files and video edits for review and delivery
Send invoices and process payments
Manage client relationships inside our CRM and portals
Run referral tracking so we can credit the right people
Improve our site, services, and internal workflows
Comply with legal, tax, or accounting requirements
We do not use your data for mass email marketing or SMS marketing for VMP.
If you are a marketing-services client using a VMP portal, communications inside that portal are part of your service delivery.
3. Where Your Information Is Stored
We store and manage data using trusted platforms, including:
Go High Level (GHL) for CRM, forms, portals, messaging, and website hosting
Google Workspace / Gmail for email and project communication
Google Drive for file delivery and storage
Blackmagic Cloud for video edit review and collaboration
QuickBooks Online for invoicing and payment records
Stripe may be used in the future if we change payment systems, but it is not currently used for VMP media payments
These providers use standard security measures to protect your information.
4. How We Share Information
We do not sell your personal information.
We may share limited information only when needed to run our business, such as:
With service providers that help us operate (like GHL, Google, QuickBooks, Blackmagic, and Drive)
With advertising and analytics partners (like Google Analytics and Meta Pixel) so we can measure and improve ads
Under California law, this type of transfer may be treated as “sharing” for cross-context behavioral advertising.
If required by law, court order, or to protect our legal rights
We don’t rent your information or hand it to random third parties.
5. Cookies, Pixels, and Tracking
We use a few tools to understand site traffic and improve performance:
Google Analytics to see how visitors use the site
Meta Pixel to measure ad performance and support retargeting
We do not currently use TikTok Pixel on VMP pages.
You can control cookies in your browser settings.
If you are in California, you can also opt out of “sale or sharing” of personal information used for targeted advertising. See Section 7.
6. Emails and Texts
If you contact us or become a client, we may send messages related to:
your project
scheduling and shoot reminders
file delivery and review
invoices and payments
These are service messages, not promotional blasts.
7. Your Privacy Rights (California)
If you are a California resident, you may have the right to:
Request access to the personal information we have about you
Request correction of inaccurate information
Request deletion of your information
Opt out of the “sale” or “sharing” of personal information for targeted advertising
Not be discriminated against for using these rights
How to exercise your rights
Email us at [email protected] with your request.
We may need to verify your identity before completing it.
Do Not Sell or Share
We provide a “Do Not Sell or Share My Personal Information” link on our site for California opt-outs.
We also recognize opt-out preference signals like the Global Privacy Control (GPC) where applicable.
8. Data Retention
We keep personal information as long as needed to:
deliver services
maintain records for business, legal, or accounting reasons
We do not automatically delete client or lead data on a set schedule, but we will delete your information if you ask, unless we are required to keep it by law.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this policy from time to time.
If we do, we will update the Effective Date above.
11. Contact Us
Questions or requests?
Email: [email protected]